Verified Reviews
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Justyn C.
5.0
11/15/2022
Natran has superior service to another other pest control company we have used in the past. We have had a constancy with them for 4 years and have always received consistent and friendly service from all of the team members. Most recently Sebastian serviced our property and he was on-time? thorough and knowledgeable!
Description of Work
Quarterly pest service,trapping and exclusions.
Category
pest control
Mary L.
5.0
08/20/2022
I am always pleased with their customer service! This particular time I had called about removing a couple of wasp nests which is part of my service. Damon, who is usually my tech, came to do the job. He is extremely respectful and courteous and without fail will give me a call to let me know his ETA. I’ve told him before how great he is but wanted to reiterate it when he was taking care of the nests. Highly recommend asking Damon as your tech and also Natran as your service company!
Description of Work
Wasp nest removal
Category
pest control
Bren B.
5.0
08/25/2021
Paul is great! Very profession and knowledgeable. I would certainly recommend Natran’s natural pest control services. Top notch and it works!!
Description of Work
Pest Control
Category
pest control
Service Provider Response
Hi [Member Name Removed]! Thank you for the kind words. We appreciate your wonderful recommendation and look forward to keeping your home pest-free for a long time to come!
Glen W.
5.0
01/08/2021
Really well. Reggie was on time, checked out the house properly while making his rounds. We also had some pest issues in the attic soni asked Reggie to check it out, which was not part of the regular maintenance. He did so without hesitation and provided a balanced assessment. Am happy.
Description of Work
Preventative pest control
Category
pest control
Service Provider Response
Thank you for the kind words, [Member Name Removed]! Reggie will be thrilled to know you're happy with his service, and we're thrilled to know he went the extra mile for you. Thanks for being a part of our green family!
Kathleen K.
5.0
07/13/2019
Initially I had live bugs, especially roaches, in my townhouse. Natran came in and treated thoroughly inside and out. There is a strong spicy smell for a couple of days. After the initial visit I only needed external treatments every 2 months, and only saw dead bugs.
Description of Work
Control of bugs
Category
pest control
Jeff C.
2.0
01/11/2019
Rep's appearance was that of a greasy mechanic with an odor of cigarette smoke. Rep was unable to maintain focus with purpose of the visit while chatting about family issues. Rep was somewhat unsure about the treatment process and had to call management. Rep provided a final multi step process that was five (5) times higher in proposed cost for comparable work-scope than three (3) other Angie's List Top professional providers. Should "Green" treatments should be 5 times more costly than current EPA approved non-toxic chemicals? No. As a result I chose another Angies List and BBB A+ provider. - Retired Airport Official
Description of Work
Pest / Flea / Roach / Silverfish / Ants
Category
pest control
Service Provider Response
Dear Mr. [Member Name Removed], First, let us apologize for the negative experience you have had. This is not at all reflective of our brand or core values, and we take our reputation very seriously. If you could, please call 281-462-8726 or email office(at)natran.com to speak with our branch manager, Shae, directly. While we realize that you've already -- and very understandably -- selected a different service provider, we would still like to ensure that no potential customer ever again has such an experience as you did. Very Sincerely, The Natran Family
Fernando C.
3.0
03/25/2018
We were very interested in hiring Natran because we have a small child and were concerned about potentially harmful chemicals from the traditional pest control services. Their techs were very nice, but the natural chemicals (which smell nice!) they used simply did not do the job. We continued seeing roaches nonstop. We've since switched, and are very happy that we no longer have roaches coming into the house.
Description of Work
Monthly pest control (roaches in particular)
Category
pest control
Service Provider Response
Thank you so much for the feedback, Mr. [Member Name Removed]!
Gale W.
5.0
08/23/2017
I had the treatment about 1 month ago. So far, the process has worked as described.
Description of Work
Extermination with organic materials
Category
pest control
Service Provider Response
Thank you so much for the positive feedback! We’re always so happy to hear from our happy customers. Please don’t hesitate to give us a call at 281.4.NATRAN if you need anything at all!!
Gary G.
4.0
08/08/2017
Great technician. Explained everything well
Description of Work
Home pest control
Category
pest control
Service Provider Response
Thank you so much for the positive feedback, [Member Name Removed]!
Collin L.
4.0
07/22/2017
So far, so good, hasn't killed our plants, bees, or monarchs.
Description of Work
Roach control. Two visits required.
Category
pest control
Kristen B.
5.0
07/20/2017
We are scheduled for service every two weeks. it seems to do a good job, but the mosquitoes never completely go away. it is more of a question between one or two bites an evening and being eaten alive. I feel that this is due more to our yard and the recent heavy rain than the quality of their service. I would not switch to a different service.
Description of Work
We have a large backyard with mature trees and tons of palms. We hired Natran to fog for mosquitoes.
Category
pest control
Elizabeth J.
5.0
07/20/2017
Things went well and I have used them before. Bought a special through Angie's List. Called and made an appointment. When he got there I also wanted something for the fire ants. Punctual, professional and no sign of pests.
Description of Work
Routine pest control for home and perimeter and first time yard treatment for fire ants.
Eric T.
5.0
06/12/2017
I have been using Natran for several years now. When I first started using them their service was great, and it then went downhill. However, they have drastically improved since and the service I now receive is top notch, better than it has ever been. The products they use are extremely effective, and I really appreciate the fact that they are long lasting, water resistant, and safe for all of my pets. The scheduling and payment processes are handled with utmost efficiency and professionalism by the friendly office staff. The ones who deserve the highest praise are the service techincians themselves. This season all of my pest control needs have been handled by Jordan. He has always been friendly and courteous, greeted me with a smile, and inquired as to any specific pest control issues I may be experiencing. He then treats the yard in a thorough and timely manner. Before he leaves, he always makes sure that all of my pest concerns have been addressed and thanks me for using Natran. Personalized service, and knowledgeable and professional technicians like Jordan, are the reasons that I can whole-heartedly recommend Natran to anyone.
Description of Work
I have used Natran for several years, getting monthly yard treatments specifically targeting mosquitoes and fleas. I have also consulted them on various pest control needs over the years.
Category
pest control
Service Provider Response
Thank you so much for the kind words [Member Name Removed]!
Michael B.
5.0
06/02/2017
Technician was very punctual and thorough. We had some bugs appear a couple weeks later, but with the 60-day guarantee it was no hassle to schedule a follow up treatment.
Description of Work
Initial pest control treatment
Category
pest control
Salman K.
5.0
05/24/2017
They did a good job, and I would highly recommend them. The job only took about 40 minutes, and he was spraying the grass and flowerbeds in the front and back yards.
Description of Work
They came out to do a one-time mosquito treatment.
Category
pest control
Mark K.
5.0
03/02/2017
They are effective, efficient and friendly.
Description of Work
They use eco friendly pest control methods on our property.
Category
pest control
Elizabeth J.
5.0
12/09/2016
I had a good experience with Natran Green Pest Control. They completed the work and they were very professional. They really came and they did a really good job. I don't have any bad things to say about them.
Description of Work
Natran Green Pest Control took care of the pest problem and the bush problem.
Category
pest control
Arielle C.
5.0
10/31/2016
Went very well, would definitely use again in the future.
Description of Work
Needed routine insect prevention.
Category
pest control
Sarah R.
3.0
10/31/2016
The solution they use is just no strong enough to keep pests away for any length of time.
Description of Work
Spraying for bugs.
Category
pest control
Charles J.
3.0
10/28/2016
The company came out to examine the rodents. He did not inspect the roof for rodents, since the mice were in my attic. He stated the technician that actually does the rodent removal/service are the only ones able to examine the roof. He walked around my house for $50 and stated the actual work would be a little over $800.
Description of Work
I purchased a prepaid service for $50 for a Rodent Removal Assessment with a $50 Credit Toward a Custom Removal Package through Angie's List.
Category
pest control
Prem R.
5.0
09/22/2016
This was an $89 big deal purchase. It went well, they did a great job. They probably could have worked a little better. They came three or four times one day. They did not charge me any extra, which was good of them, but it did not seem like they coordinated things to get it done right the first time. They had to come out several times.
Description of Work
.
Category
pest control
Cory S.
5.0
08/05/2016
Natran were amazing. The folks in the office reply quickly (by phone and email), it was easy to make an appointment and the people who come out always call an hour or two before to give you a specific window. The guy who came out to do the work was friendly and thorough. We will definitely use them again and recommend them without hesitation.
Description of Work
Treatment for cockroaches.
Category
pest control
Terry N G.
4.0
07/12/2016
The Natran representative was knowledgeable and bid the job. I also got a bid from another company, with an excellent recommendation from a neighbor. He proposed exactly the same procedure as Natran and was also fully knowledgable. His bid was 27% (that's correct) of Natran's. I am waiting until after the bat maternity period before doing the work with the second bidder.
Description of Work
Remove bats from wall and attic.
Category
animal removal
carl M.
5.0
06/23/2016
Natran treated our house for the first time. Since we have dogs in the house it was important to us to try the "Green" approach. Their field technician was extremely cordial and explained the product and the service. We are very pleased.
Description of Work
Natran treated the interior and exterior of the house with their "Green," nontoxic formula.
Category
pest control
janis B.
5.0
05/05/2016
automatic. friendly, professional
Description of Work
quarterly pest control around house
Category
pest control